Get in Touch With Us
This page explains how to contact the Best BTC Casinos editorial team, what we can help with, and what we can't. We're an independent comparison site covering crypto casinos for US players. We are not a casino, and we can't see or manage accounts at any operator.
Age and responsible gambling: Our content is for adults only. The minimum age is 18+ or 21+ depending on the site and your state's rules, so check both before you play. Gambling carries a real risk of losing money, and crypto price swings add to that risk. If gambling is causing you harm, call the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore sites may not offer the same player protections or self-exclusion tools as state-regulated operators.
How to reach the editorial team
Use the contact form or email link provided by the site, if one is displayed in the page header or footer. We have not published a direct address or phone number on this page, so please use the channel the site gives you rather than guessing at one. Replies will come from the team, not an automated tool.
We don't publish a guaranteed response time. Messages are read in the order they arrive, and complex ones, such as correction requests that need checking, can take longer.
What we can help with
- Corrections: If something on a review or comparison looks out of date, such as a bonus term, coin list, or a state restriction, tell us. Include the page, the statement, and any source you have. Our figures were last fact-checked on Oct 1, 2026, and operators change terms often.
- Questions about our rankings: We can explain how we reviewed an operator and why it sits where it does. Commission does not buy position.
- Topic suggestions: Want us to cover a coin, a wallet setup question, or a verification topic? Let us know.
- Business and partnership enquiries: Introduce your organization and what you have in mind. Any commercial relationship is disclosed, and it won't decide rankings.
- General feedback: What was unclear, missing, or too long.
What we can't do
We have no access to casino accounts, so we can't resolve these for you:
- Withdrawal delays, locked accounts, or bonus disputes. Contact the operator's own support first and keep your transaction IDs and chat records.
- Recovering sent crypto. On-chain transactions generally can't be reversed, so double-check the address and network before sending.
- Legal or tax advice. Whether online play is allowed where you live depends on your state, and tax treatment of gambling winnings and crypto gains is for a qualified professional.
- Help bypassing state restrictions, identity checks, or other site rules. We won't advise on that.
Before you write: a short checklist
- Name the page or casino you're asking about.
- Quote the exact line you think is wrong or unclear.
- Add a source, such as the operator's published terms, if you have one.
- Don't send private keys, seed phrases, passwords, or full ID documents. We will never need them.
Reporting an issue with a casino we cover
We review operators from published information and research. We do not claim to have deposited or withdrawn funds ourselves. If you've had a verified problem with a listed site, such as unpaid withdrawals or terms that changed, tell us what happened and when. We can't investigate individual disputes, but credible reports help us decide whether a review needs another look.
Legal standing, in brief
There is no federal legalization of online casinos in the US. Crypto casinos serving US players are almost always offshore, licensed in places such as Curaçao or Anjouan rather than by a US regulator. That puts them in a legal grey area, and some operators exclude certain states. Check your own state's laws before playing. Our wider guides cover this in more detail, and if you're also comparing sites outside US-style regulation, see our page on non GamStop casinos for how that market differs.
Affiliate disclosure
Best BTC Casinos may earn a commission if you sign up through some links on the site. That doesn't affect how we rate or rank operators, and every bonus we mention should be read alongside its wagering requirements, time limits, and eligibility rules on the operator's own site.
Thanks for helping keep the site accurate. If you're unsure whether to write to us or the casino, the rule is simple: questions about our content come to us, and questions about your account go to the operator.